After You’re Booked

You’ve paid your deposit and your date is confirmed. These guides walk you through everything between booking and the big day — from timelines and shot lists to venue logistics.

What Time Will You Arrive at Our Wedding?

Everything you need to know about arrival times, when coverage ends, how overtime and extensions are arranged on the day, how our packages are priced, and our refund position. Read this before your final week so there are no surprises.

  • Our team arrives 10 minutes before your booked start time as standard, and up to 15 minutes early for kit-heavy or lighting-dependent setups.
  • Coverage ends at the time stated on your booking. Any minutes captured beyond that without a paid extension are goodwill, not a contractual entitlement.
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Why Response Times Vary

An honest explanation of why our response times vary. Covers our operational realities, the best way to reach us, what counts as urgent, and how the final week before your wedding works differently.

  • We cover events on weekends and edit during weekdays. Response times reflect this operational reality.
  • Non-urgent queries are answered as quickly as we reasonably can, depending on our event schedule, peak season, and religious holidays.
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Ready to Book?

If you have read through our guides and feel confident, we would love to hear from you.

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